- Will be available for free under the warranty timeline of one year
- To be available in 3500 locations across the country
- Consumers to dial nationalized toll- free number 1800 – 208 – 3775 so as to avail the service
Eicher Polaris Pvt. Ltd., (a 50:50 joint venture between Eicher Motors Ltd and Polaris Industries Inc. of USA), has commenced ‘Multix 24X7 Support’ a unique on – road assistance program for Multix’s consumers. The program will offer Multix’s consumers speedy and hassle free service in the event of a breakdown at any time and at any place. Under the ‘24X7 Support’ program, customers will be covered for free under the warranty timeline of one Year.
The program will be accessible through a nationalized toll-free number (1800 – 208 – 3775 ) providing on – site assistance.
’Multix 24X7 Support’ will be available in 3500 spread across the country. The authorised service providers are well equipped in terms of tools, trained manpower, parts and vehicles to attend to repairs on site. And will attend to customers and tow the vehicle to the nearest workshop in the event of a breakdown.
Speaking on the occasion, Mr. Radhesh C Verma, Chief Executive Officer, Eicher Polaris Private Ltd. said, “Consumer satisfaction is the foundation of Eicher Polaris Private Ltd, and we want them to completely enjoy the ownership Multix. As we are committed towards our consumer the new Roadside Assistance programme, will set a new benchmark in after-sales service and customer support in the country. We are confident that our consumers will truly appreciate our new offering”.
The ’Multix 24X7 Support’ programme covers services such as: wheel change through spare wheel, arrangement of fuel, opening the vehicle in the event of a key lock-out, rectifying electrical problems related to the battery and fuse, onspot repairs for complaints that can be attended to on site, and car to Multix towing or winching and towing.
The ’Multix 24×7 Support’ programme will be automatically available to all new Multix purchased including existing Multix customers. Roadside Assistance services have been made popular by premium auto makers in the country and Multix is the latest to join. Eicher Polaris Private Ltd’s road side assistance program is first of a kind initiative in the Personal Utility Vehicle segment that it has created and identified, the service will set new standards in the Indian automotive market.
Multix is specially designed for Independent Businessmen, having an estimated population of 5.8 crores in India. Purpose-built, specially designed and powered by a reliable diesel engine.
Extreme 3-in-1 Adaptability With versatility at its heart, Multix offers the unique power of extreme adaptability to consumers. It is designed and engineered to suit family, business and power generation needs of the consumer. Multix has a generous cabin space that can comfortably seat a family of five along with luggage. Multix can be adapted to create large storage space of 1918 liters. In just 3-minutes, the vehicle can be configured for seating a family to larger boot space in order to cater to the business needs of the consumer.
Superior All-Road Capabilities Built through extensive consumer study, Multix is a differentiated vehicle. It is equipped with first-of-its-kind Pro Ride™ – Independent suspension system, which, coupled with its best in class ground clearance of 225mm, delivers unmatched ride experience on all kinds of roads. Powered by a diesel engine, Multix gives a mileage of 28.45 kmpl. It has a unique tubular frame structure and Roll-Over Protection System (ROPS) that provides structural stability. The vehicle delivers superior energy efficiency & durability through its Flexituff™ body. It has undergone over 18,00,000 km equivalent of rigorous testing for off-road reliability, safety & durability and has been tested on one of the world’s toughest testing tracks in abroad as well as in India on specially built test tracks.
X-PORT™ – Power Take-off Function With X-PORT ™ – most unique and exiting feature power-take-off feature of Multix, which can generate power up to 3 KW, and unlock potential of independent businessmen, as it can be used for lighting homes and powering professional equipment such as drilling machines, DJ systems, water pumps and more.
In an endeavour to serve its prospective consumers better in Jodhpur, Eicher Polaris Pvt Ltd. has entered into a strategic tie–up with Cholamandalam Investment and Finance Company Limited (Chola) and Shriram Finance to extend auto retail finance options upto 90% of the vehicle’s price including prominent Nationalized Banks, Private Sector Banks and NBFCs. Furthermore, consumers can also avail special advance booking package at Rs. 2999/-.